FAQ

Frequently Asked Questions

Do I need an appointment to visit the showroom? From Monday to Saturday, you are welcome to walk in during our standard operating hours. For Sunday visits, we operate by appointment only to ensure a specialist is available to assist you.
Where exactly are you located? We are located at 61 Fullers Road, Woodford Green, E18 2QB. There is parking available for customers.

Can I buy items if I’m not a tradesperson? Absolutely. We supply both homeowners looking for a single replacement tap or a full suite, as well as trade professionals requiring bulk supplies or technical heating components.
Which brands do you stock? We partner with industry leaders including Grohe, Roca, Hudson Reed, Nuie, and Tavistock. If you are looking for a specific brand not listed, feel free to ask—we can often source specific items through our network.
Do you offer online shopping? Yes! You can browse our range and order from the comfort of your home via our website. We aim to make the transition from browsing online to seeing items in-store as seamless as possible.

Can you help me design my bathroom layout? Yes. Simply send us your room dimensions, and our team will review them. We provide tailored quotations, renders and design guidance to ensure your chosen products fit perfectly and function correctly.
Are you still selling boiler parts? Yes. While we have expanded into luxury bathrooms, our heritage is in parts. We continue to offer expert guidance and a full range of boiler components and heating system supplies through our specialist background.
How do I get a quote? You can get a quote by visiting us in person with your requirements, calling us at 020 4549 0090, or sending your details and dimensions through our website contact form.

Have a question we didn't cover? Give us a call or drop by the showroom—our team is always ready to help with technical or design queries!